Machine did not drain. If the control sense a temperature greater than 210±4°F during an active cycle it will set a Shorted Thermistor error. The door may be open/unlocked with water sitting in the machine to cause this error. If it doesn’t help, look for error according to individual instruction for inverter. Replace print board. (We sold our house and left the set for the new buyers.) Check functionality of pneumatic lock system and repair or replace anything defective. Replace drive board if error persists. If the inputs on the wash computer board are not functional, replace wash computer. Allow up to 20 seconds for this condition to clear. Error will occur if bimetal/spring is defective. Check the water valve to ensure that water is not leaking past the valve seats. Error appears when no network connection is available. If the harness looks fine and the error still occurs, try replacing the drive board or harness. Water is not draining as quickly as expected in any cycle step that drains water during the cycle. Power down, power up and try again. It will clear after 1 minute or until the Power/Cancel keypad is pressed. If problem persists, replace fan motor contactor. If ICM fails to ignite gas on last attempt of auto retry, control will start Cool Down portion of cycle, display heat error message and sound audio signal. Many times a loose pin or wire is at fault for this error. door - Door Open Indicator - Close door if open. Make sure air tube on electronic sensor is air tight and does not contain water. Control shows error after door is open (when cycle is completed) for one minute, the error information will be logged in audit data. With a multi-meter, test the harness for continuity, and check the plugs for damage. Machine did not drain, maximum drain time exceeded or water sensed at end of spin. Replace if faulty. Program correct action to the RTC. Check output relay that powers the motor drive and replace wash computer if relay is broken. Tighten motor plug. "HK provides first-rate customer support before, during and after the sale. Faulty firmware in reader. Check air pressure system and repair as needed. Check if temperature in cabinet is too hot and adjust program as necessary. Error occurs when the tacho is not sending a feedback signal to the SR-drive. The temperature sensor has detected a temperature above 100 C. Check sensor wiring. Error occurs when real time clock is not connected to wash computer. An active machine cycle is not affected. Under pressure switches are off (gas heating only). Inspect drain valve and drain outlet. The machines is not running at correct RPM or speed sensor is defective (if Ad is blinking it will take 4-5 minutes to unlock door). The tilt switch was activated 15 times and the final spin was skipped, indicating an unbalanced load. Check for overloading of machine. End cycle. Make sure there is a battery in place and that it has power. Firmware load failed. Leaky water valve, possible blockage in the pressure hose, possible air leak in the pressure hose. Clear error to return to Cycle Menu. Check the inlet valve, clear blockage in pressure hose, replace hose if leak is found. A range of codes from 550-553 will be shown. This error occurs only if enabled by setting dip switch #4 to ON. When the feature is enabled, the dryer shuts down. Check drain tube and repair if necessary. Error occurs at the wash action when the air suspension, due to some problem, is without compressed air. If fault is persistent, contact manufacturer. Check card reader, control and harness. Repair sensor wiring. At the same time, the water level will not raise anymore and an error will be generated if the programmed water level is not reached in the max fill time. On power up control reads Temperature Index Harness value and compares that with the value of switch 1, switch 2 and switch 3 on DIP switch configuration. If airflow switch is sensed closed 30 seconds after entering Idle Mode, or End of Cycle Mode, control will display error message until power is cycled or error clears. If wiring is ok, replace output board. If error continues, check for damage to Machine ID Control and harness and/or replace Machine ID Control with a correctly configured Machine ID Control. Wrong Input Voltage seen at drive board 120V vs 240V. Incorrect replacement control. Check the tub and drain for leaks. Cycle is aborted and Cycle aborted Error Menu is displayed until user clears error. Using test program, test heating resistances and water level switch. If during the wash cycle the washer computer detects the door switch is not closed, the machine will immediately stop all functions and the door will stay locked. The control will flash the IN USE LED three times separated by a one and a half second pause. It will clear after 1 minute or until a key is pressed. If error persists, check connection between user control and output board, or try replacing the user control or the output board. Check relay for unlocking the door on the electronic board and replace if faulty. You also get the confidence of knowing you’re getting support from the global leader in laundry—Alliance Laundry Systems. Control senses the time required to drain the water is too long, the control shows error after door is open (when cycle is completed) for one minute, the right-most decimal point on display lights and the error information will be logged in audit data. Make sure wiring is OK. The rotation sensor's wiring or the rotation sensor is damaged. Cycle is aborted and Cycle Aborted Error Menu is displayed. Once Cool Down portion of cycle ends, control will continue to display error message until power is cycled to machine or BACK keypad is pressed. Check clock and reprogram. Control will ignore all user inputs and display error message. Error occurs when at standby mode (machine is on but no wash cycle is running) the door lock switch is in locked state while the door is open. Check the gas valve and make sure it is working properly. Switch fails to open at end of cycle. If thermal security is open, it should close within 15 minutes. View solutions. Water filled too high and tripped the overflow level of the machine for more than 5 minutes. Make sure inverter is energized. Cycle is aborted and Cycle Aborted Error Menu is displayed. This is a fatal error. Check springs and other mechanical parts that fix the drum and replace as necessary. Our Customer Support Team is available from Monday to Friday (9am – 4pm Central Standard Time). Programmed heat alarm time of 120 minutes or other programmed length of time is exceeded. Check if friction blocks are almost worn out and replace. Inspect drain valve and drain outlet. The thermo-magnetic protection was activated 5 times, indicating a high motor current. Repair or replace anything faulty. Verify correct EProm is in machine. Using test program, test heating resistances and water level switch. The machine must be unpowered to clear this error. Turn #1 OFF. Make sure wiring of on hold input signal is not damaged and repair as necessary. Display shows Communication Error Menu for 3 seconds. © 2018 All Rights Reserved. The machine is taking longer to drain than a preset time, if enabled. Control sense temperature greater than 220ºF (104ºC). Check the continuity of the wiring and repair if necessary. The control will first drain for 90 seconds and then turn off all outputs and turn on the Machine Error Tone for 15 seconds. Error 61 will try to reset one time and if it fails, error 66 will appear. Make sure there are no mechanical parts broken and replace as necessary. Overloading the machine or broken shocks may keep door from properly closing. When the cycle has been completed and if the control has saved a Max Temperature Exceeded Error, the control shows the error for one minute after the door is opened or a key is pressed. Machine experienced a long power fail or has been unplugged during Delay Start Mode. Indicates the insert table fan motor is overheating/overloaded. Error occurs when the wash computer cannot handle the fault of the inverter. This error occurs after a machine software update or when the machine is started for the first time or also after the control board has been replaced. Press Power/cancel to continue normal operation. Check the following: motor, motor connections, contactors, input voltage, inverter, motor and machine bearings. Card Reader may need to be replaced. Check if the signal conditioner module is still operational and replace if defective. Error occurs when the calibration result does not correspond to the preset intervals. Cycle will not start and all user inputs will be ignored. °F after first three minutes of active cycle, will go to Cool Down, display error message, and turn on audio signal. Verify correct chip is in machine. Fault codes for a number of Whirlpool appliances, including two and four digit codes for ovens, ranges and stoves, as well as Whirlpool Duet front loading washers and dryers and Whirlpool Calypso Automatic washers. Check for any burnt pins in the connectors or any disconnections in the harness. Error occurs when speed exceeds more than 50 RPM above target speed. Occurs when out of balance sensor is activated during high spin. Make sure machine is not over loaded and check if rotation sensor is working. To clear this error the door must either open or lock. Incorrect machine type. Dip switch 1 on FEC set wrong, or possibly water on drive board (let drive dry out and determine cause of water). Occurs when electronic timer detects soap reservoir is empty. When cycle is completed, control records error. Once error is cleared, control will go back to previous mode of operation. Check rotation sensor. If the control has the drain error enabled, the control will enter Machine Error Mode when the water height is not below the empty level, after attempting to drain for the programmable time (default 5 minutes). Inoperative Card Reader. Refer to Programming Manual if you continue to get errors. If the control does not detect a valid water level sensor input for 30 seconds, or if the Max (Overflow) Fill Level in the control is set to 0 while in Run Mode, Factory Test Mode, or Overflow Mode, the control will enter Machine Error Mode. There must not be a wire bridge at the input unbalance detection. To clear this error the machine must be powered down. Reset dipswitch to the correct voltage. If machine is equipped, control will constantly monitor input and calculate cylinder’s rpm. If fault is persistent, contact manufacturer. Inspect the door lock and door lock circuit. We work with laundry owners to maximize the profitability of their business and maintain a quality store affordably. Short in temperature sensor circuit wiring. Check contactor power supply motor drive and replace contactor if it is broken. Ensure that drain hose meets drain height restrictions. Check auxillary heating systems, inspect temperature sensor and check water safety level switch. Incorrect machine type. The front end control reads that the supply power to the unit is incorrect. Make sure correct machine type is selected. Caused by transformer unplugged or wiring to motor control incorrect. Make sure door is closed and locked. The maintenance under official warranty takes pretty much time, and the guarantee period usually lasts for 12-24 months. Reset DAQ traceability memory segment. With Speed Queen®, you get more than just world-class equipment. Make sure machine is installed correctly and stable. Inspect the water inlet supply, water inlet valves, drain valve and water level switch. Occurs when wash computer fails to write data in the DAQ traceability memory segment. Heater will turn off and cycle will continue. Check pump for blockage and clear as needed. if combustion gases exhaust is weak and there is danger of spreading combustion gases to the space around ironer, under pressure switches will open and by this the gas valve gets closed and the burner will turn off. Incorrect machine type programmed with the wash data. Error when inserting new ID Chip. Remove any lint build-up around the thermostat. The final spin was at a lower RPM (Smart Spin) than programmed. This error occurs when there is a problem with communications between the front-end control and the motor control. Shorted Temperature/Thermistor Sensor Error. If items are rubber or other water resistant type material, load may never reach full spin speed. Unpower to clear error. Overloading the machine or broken shocks may keep door from properly closing. Check that the harness from the motor to the drive board is fully plugged in on both ends and that there is no damage to the motor harness. Re-aim external device and try again. Select program = on in the n-submenu. Replace thermistor. This failure is just for diagnostic purposes. Always make sure the correct inverter parameter settings are in the inverter. Open and reclose door. Check output relay that powers the control signal for brake air pressure valve and replace wash computer if anything is faulty. Cancel the error by pressing the STOP button and allow motor to cool. If problem persists, replace drive. Replace card reader. Before downloading, ensure data is current for machine type. This error occurs only if enabled by setting dip switch #4 to ON. The control will turn off all outputs and flash the IN USE and CLOSE DOOR LEDs one second on/one second off to indicate a door open error. If the overcurrent security is open, within 15 minutes it will close automatically (if motor is defective the security will open again when you restart the machine). Master control cannot communicate with motor control. Make sure the correcter inverter parameters are loaded into the wash computer. Error occurs when the function to store all wash process data for a hygienic wash cycle on a PC has failed. The drive board will flag a Shorted Thermistor any time it senses a temperature greater than 100°C (212°F).The heater output is turned off for the remainder of the cycle. Wrong card. If error occurs in any other mode, cycle power to clear error. Cycle is aborted and Cycle Aborted Error Menu is displayed. Unpower to clear error. Check Machine ID connection. Card reader initialized, communication lost. Cylinder cannot find the correct position (Hygienic machines only). Unpower to clear error. Dryer won't start. Control will destroy card. The drive board will flag an Open Thermistor Error any time it senses a temperature less than 0°C (32°F). Spin is especially effective, resulting in shorter drying times as compared to our old Whirlpool. Repair or replace if any are defective. If items are rubber or other water resistant type material, load may never reach full spin speed. Replace the motor brush blocks. The programmed error time may also need to be increased if there is low water pressure to the machine. If the door doesn’t lock in 15 seconds in Door Locking Mode or the door doesn’t unlock in 3 minutes in Door Unlocking Mode, the control will enter Door Lock Error Mode. Machine voltage is too high, check supply voltage to the machine and verify that it is within machine specifications. If error persists, card may need to be replaced, Firmware Update Failed S/W (Software) Not Intact, If card is hotlisted, control will destroy card, Wrong machine type. If Ignition Control Module (ICM) fails to ignite gas valve ICM will send an ICM Lockout Alarm to the control.If ICM needs to be manually reset, when control receives ICM Lockout Alarm it will display Cycle Stopped Menu with text prompting user to press START/ENTER keypad. After installation of new display board, the titles were not copied from mainboard to the display board. After cooling machine down below 80°C (176°C), repair the drive. The tilt switch is activated at the start of a cycle. If indicator is constantly on, increase the distance. Make sure drain tube is not blocked. If error appears repeatedly, contact the manufacturer. It is considered to be highly effective and as all the appliances has its own guarantee period. If this error appears, contact the manufacturer. Speed Queen SSG109WF dryer parts - manufacturer-approved parts for a proper fit every time! When Cool Down portion of cycle ends, control will continue displaying error message until power is cycled or BACK keypad is pressed. Check the pump and transmission for proper function. Make sure correct machine type is selected. Check inlet water supply, inlet water valves, drain valve and water level switch. Inspect the rotation sensor's wiring. Free expert DIY tips, support, troubleshooting help & repair advice for all Speed Queen Dryer products. Programmed temperature was not reached after 60 minutes. Make sure mechanical functionality of door lock is good and replace door lock system if there is a problem. If problem is repetitive, inform manufacturer. Check communication cable, SR-drive, motor and belt and repair or replace if broken. Error occurs when during wash cycle the load on one load cell is over 1000 kg (2205 lbs). If input of wash computer is not functional, replace wash computer. Occurs when the dedicated parameters have not been loaded in the KEB inverter. Unpower machine to clear code. When the motor overcurrent security has tripped, the motors are switched off. The rotation signal is missing for 30 seconds. If machine is filling with water, Check the pressure sensor hose for cracks or leaks. 03:29. If the relay is not broken but receives a not allowed signal from the wash computer, replace wash computer. The control will turn off all outputs and flash the WASH and DOOR LEDs one second on/one second off to indicate a fill error. Adjust the tilt switch as needed and check load size and type. Occurs when speed sensor is not sending pulses to wash computer while drum turns. Error in the communication between the front end control and the output board. Airflow Switch Closed When Resuming Cycle. Check that the gas is turned on and that the ignition circuit functions. Make sure input connector DL is connected. Machine error code is turned on for 15 seconds. Using test program, test function of door lock. When error occurs during a cycle, control aborts motor movement, control records error. Unexpected supply voltage. If your Speed Queen dryer is having trouble starting, consider the following potential causes and address the issue accordingly: 1. Control is waiting for firmware update. Check position of out of balance switch and make sure is correctly mounted. Occurs when wash computer DAQ memory is completely filled with traceability data. Control level does not match between the Machine ID Control and Front End Control (A4 vs. A2). To clear this error the door must unlock or open. The motor or one of its electrical phases is not connected. Check wiring to valve and repair. This error occurs when the door is not unlocked by pressing the door unlock button on the keypad. Motor unplugged, motor failure, tachometer circuit open or drum locked up. When the motor overcurrent security has tripped, the motors are switched off. Check inverter. Check drain tube and make sure it is not blocked. Check output relay that powers SR-motor drive and if relay is broken or does not receive a signal, replace board. 3. This error will be displayed if after checking for drive board/front end control compatibility it is found not to match. One or two under pressure sensors detect correct function of combustion gases exhaust. Video. Check if the heating resistors are heating and repair the wiring or replace the defective heater elements. While control is in Low Power/Idle Mode, right most decimal on display will blink once per minute. Error occurs when wrong inverter model type has been detected by wash computer software. Check the connection of the temperature sensor. Check wiring. Unpower to clear error. At the end of the cycle, the control will flash the HEATING LED one-second on/one second off to indicate an open/shorted temperature sensor error. Check if thermal security of the wash and low spin motor is open. If the control senses the door open during Run Mode, the control will enter Error Mode. Motor thermal protector was activated. If machine is not calibrated, weighing function is disabled. If the control receives no full input from the pressure switch indicating the cylinder is full within 30 minutes of starting the fill, the control will enter Error Mode. The drive detects motor output overcurrent condition. Unpower to clear error. If control attempts to turn on fan motor and fan motor contactor is sensed closed but Fan Motor Centrifugal Switch fails to close, control will go into Cool Down portion of cycle, display error message and turn on audio signal. Check PCB board and replace if damaged. When error occurs during a cycle, control records error. (Firmware updates only done by Alliance Laundry Systems Service Technicians.) A Fill Error will occur if the tub does not fill within 62 minutes of the start of the cycle. Also check door lock wire harness for damage or disconnection. Communication failure. Check that the cycle contact MICRO 9 closes. Check wiring to switch and repair. Defective speed sensor (IF machines only). Make sure door lock solenoid switch is functioning properly at the inputs menu; if not, replace computer. second on/one second off to indicate an SPI communications error. Control senses unlocked loading door during cycle and records error. This error will be cleared when the door is opened at the end of the cycle. Check wiring. Check the door switch at the inputs menu and if not functional, replace wash computer. Re-aim micro-wand and try again, Micro-wand has been removed before communication complete. If machine is losing water, replace defective parts. When drain alarm time is exceeded, control records error. Redistribute load and retry. Dryer. When the feature is enabled, the dryer shuts down. Correct inoperative door locking system. Caused by pulling on door while locked or about to lock. Error occurs when machine is decelerating at the end of the wash cycle with closed brake. Check RS232-RS485 converter and replace if faulty. A range of codes from 600-636 will be shown. Error occurs when measured weight is much higher than in normal operation. Make sure there is continuity of the wiring. The control detects the DC bus is too high. Featured Video. After the inspection, the number of cycles should be reset to zero. Step by step instructions on how to replace a Dryer Drum Felt Seal for Speed Queen AEM497W2 No heat or not enough heat #AP6008776. Machine will try up to 10 times to redistribute laundry in drum before error occurs. Error reading identification chip. The control will enter Machine Error mode when the error is set. Continuity should be uniform between phases L1 and L2, L2 and L3, L1 and L3. Check to see if the correct machine type is selected. To prevent error, reduce detergent used. While heat relay is on, if stove temperature or cabinet temperature reaches high temperature for particular limit thermostat, heater will turn off automatically and control will continue cycle with no heat until limit thermostat resets. Check the communication cable, motor drive, motor and power cable. In case of jammed bar or switch, release it. Check door lock circuit. If door is closed, check for improper wiring or faulty door switch. Check load cell wiring and repair if faulty. Check network cable and replace if faulty. Check for errors 2, 6, 7 and 25. Before downloading, ensure data is for current machine type and check security code and retry. Dexter washer-extractors, Speed Queen Huebsch equipment, Maytag, GE, Whirlpool, IPSO, Milnor, ESD, Greenwald, and more!Come for a visit to take a look at our inventory! Check for lint build-up on heat sink on drive board. Share; Related manuals Residential Dryer SPEED QUEEN (L0902475) Residential Dryer SPEED QUEEN (L0902476) Residential Dryer SPEED QUEEN (L0902477) Commercial Dryer SPEED QUEEN (1309375L) Commercial Dryer SPEED QUEEN (1309374L) Commercial Dryer SPEED QUEEN (1309373L) Commercial Dryer SPEED QUEEN (1309376L) Commercial Washers SPEED QUEEN (1309377L) Commercial Washers SPEED QUEEN … Replace pressure sensor or user control if error persists. Choose the correct water inlet valves for the wash sequence or adjust the parameters of the wash program. Turns off heater output for remainder of cycle. Most Common Problems. Open and reclose door. If water is dripping into the tub, unplug the machine. Water Leak Detection Error or Slow Drain Detection Error. Check drive belt. Replace RAM memory. Enter your details below and one of our team will get back to you shortly. If error persists, check connection between front end control and drive board, or try replacing the front end control or the drive board. Make sure the correct version of software and programming is being used. Check the door lock coil and if it’s not functioning properly, replace it. Check the communication cable, motor drive, motor and power cable. VFD balance switch closed at start of drain step. If error persists, card may be inoperative. Door is not closed during an active cycle. Switch does not close after cycle starts. Temperature of ironing roller is higher than 80°C (176°F) and roller does not rotate. Check status during auto tuning. Check water temperature and if hot water is too low, increase temperature of hot water. Verify flat cable is connected. Check the following: motor, motor connections, contactors, input voltage, inverter, motor and machine bearings and print board (if applicable). The cause of this error may be the drain hose leaking or a stuck gravity drain valve on gravity drain machines. Check the switch for correct operation. Program correct machine type. If input is broken, replace wash computer. If the harness looks fine and the error still occurs, look for something that is binding the inner wash basket and keeping it from rotating properly such as a garment/ foreign object caught between the inner and outer tubs or a clothes deflector rubbing the inner basket. Error occurs when friction block of the brake are worn out. Make sure speed sensor is functioning properly and replace if damaged. The spin speeds and duration of this final spin cycle are determined by the type of wash cycle selected (refer to Table 1 or Table 2). signal. Control detects door open. Unpower to clear error. Check the output relay that powers the door lock coil and replace computer if relay is broken. Make sure door lock coil is functioning properly and replace if necessary. Front end control and output board cannot communicate due to a break or disconnect of the main harness to the two controls. When the main board or display board is replaced, the cards have different software versions. Power down, verify line voltage is within specification, power up and try again. If within 30 seconds of the end of the cycle the door lock solenoid switch does not open, this error will occur. Speed Queen dryers are equipped with a safety feature called motor overload protector to safeguard the components of the machine. Replace drive board if error persists. Make sure the temperature sensor is functioning and replace if defective. To clear this error the door must either open or lock. This error indicates when a frequency inverter fault is detected or a fault of function or configuration parameter related to the frequency inverter. Error occurs when the electronic timer detects water is not drained after 3 minutes in a cooldown sequence. Error occurs when there is no communication between wash computer and inverter. If control was in Delayed Start mode during a power failure, this error will be displayed and the delayed start will be canceled. If the relay stays closed and the relay is broken, replace the power board. Make sure coin drop is functioning and replace if necessary. Error will occur after the programmed maximum heating time has passed and the target temperature is not reached. If the control receives the motor failure signal from the motor control, the control will enter Error Mode. Common dryer problems for the dryer to not work are a faulty door switch or and start switch and control problems such as a broken dryer timer or faulty electronic control board: Issues with the door switch can stop the dryer from starting or turning on . Error occurs when brake stays open. Program new component. Cycle is aborted an d Cycle Aborted Error Menu is displayed. Turn machine off and on again after repair has been made. Speed Queen Topload and Frontload Washer Fault Codes Alrm - Break In Alarm Door - Service door or coin vault switches. Output board not operating properly. Check wiring. NOTE: To avoid error code "E Ht" on steam-heated tumblers, the Auto Ignite Retry (AIg) must be reset from the factory default of 3 to disabled (0). Replace Machine ID Control with a properly configured A level for the control being attached. Inspect wiring between inverter and mainboard. Check if out of balance switch is broken and replace. Heater and thermistor operations are disabled for cycle.